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REFUND POLICY

If circumstances change and you do not wish to return to camp for the 2021 season, and you provide Quinte Conservation written notice of your decision by March 1, 2022, your reservation fees will be refunded subject to a 25% administration fee.  No such reservation fee refunds will be made if Quinte Conservation does not receive written notice by the seasonal camper by March 1, 2022.

All refund requests must be made in writing using Quinte Conservation Authority's Refund Request Form.  You can obtain a refund form by calling the Campground Office at 613-374-2940 or emailing depotlakes@quinteconservation.ca

Camping is an outdoor experience. Therefore, no refunds will be approved for discomforts of nature including rain, snow, temperature changes, insects or fire ban.

Campers evicted from the campground for any circumstance are not eligible for a refund.

Upon approval of the Conservation Area Supervisor, refunds are calculated based upon the funds received minus the fees normally charged for the months, weeks, and nights already used prior to departure but subject to a 25% administration fee.

CAMPING STANDARDS, RULES, AND REGULATIONS

Seasonal campers must adhere to these standards.

These rules, regulations and standards were developed to maintain a level of safety and consistency at Depot Lakes Campgrounds and are based on QUINTE CONSERVATION’s Ontario Regulations 201/88. All Conservation Area users are responsible for knowing all the rules and regulations. Violation(s) may result in eviction without refund, a permanent ban and/or fine and the possibility of court action. QUINTE CONSERVATION enforces a Zero Tolerance Policy. At the discretion of QUINTE CONSERVATION, permits may be revoked at any time without refund. Conservation Area staff are responsible for interpretation and enforcement of these rules, regulations and standards. This is not an exhaustive list.

Hours of Use

  • Closed to day visitors at 8pm. No permits are sold after 8pm.
  • Visitors to campers must leave the park by 10pm.
  • Overnight Visitors to campers must enter the park by 8pm.
  • Quiet time is from 10pm to 9am.
  • Only inverted generators are allowed and may only be used between 9am-11am and 6pm-8pm.
  • Children under the age of 16 years of age must be on their own campsite by 10pm unless accompanied by an adult.

Campsites

  • Permitee must be 19 years old and have proof of age.
  • No more than three pieces of equipment per site, only one of which can be a trailer or tent trailer.
  • No more than six persons, including the permit holder, are allowed on a designated campsite. Only permit holder and/or immediate family can occupy the site.
  • Campsites are designed for two vehicles per site. All other vehicles, including visitor’s vehicles, must be parked in the designated parking area.
  • Camping permits or seasonal passes must be displayed on vehicle dashboards at all times.
  • Campsites must be cleaned before leaving the site; seasonal campers are responsible for all garbage and recyclable material
  • Fires are permitted in designated areas only and must be contained within the designated fire pit.
  • Inform the park staff of any disturbances or emergencies.

Smoking, Alcohol and illegal drugs

  • All Quinte Conservation properties are smoke free areas except for designated campsites. Smoking includes: inhaling, exhaling, burning or carrying of lighted tobacco and e-cigarettes.
  • Alcohol and/or cannabis are only permitted on registered campsites. Intoxication or impairment in a public area is prohibited.
  • Alcohol and/or cannabis are not permitted in day-use or other public areas.
  • Substance abuse including illegal drugs is prohibited.

Swimming Areas

  • No glass, bottles, alcohol or cannabis are allowed in the beach areas.
  • No boats are allowed in swimming Areas. Unregistered boats may be confiscated.
  • Quinte Conservation is not responsible for child supervision anywhere in the conservation area, including beaches or trails.

Pets

  • All pets are to be on a leash not exceeding six feet and kept under control at all times.
  • There is a maximum of two pets per campsite; owners must pick up after their pets.
  • No pets are allowed in swimming or beach areas.  


General Rules and Regulations

Quinte Conservation strictly enforces its Zero Tolerance Policy. Threatening behaviour by campers or their pets is unacceptable. No profanity, excessive noise or other unsuitable behaviour is permitted at any time. No person shall willfully damage any public or private property, buildings or other facilities.

  • The speed limit in all Conservation Areas is 15 km/hr.
  • This is a Conservation Area with a natural setting—please keep it natural (this includes no collecting, cutting, removing or destroying any plant, tree or other living object).
  • Quinte Conservation is not responsible for any lost, stolen or damaged property.
  • No vehicles (inlcuding ATVs) are allowed without a valid licence plate, insurance and a Quinte Conservation permit. All drivers must have a valid driver’s licence. No off road vehicles allowed.
  • Gas powered golf carts are allowed with permission of the Supervisor and are subject to the following:
  • Golf cart drivers must have a valid driver’s licence;
  • Golf carts may only be operated on park roadways. Golf carts are prohibited from walking trails, fields and woodlots;
  • The number of occupants riding on a golf cart or scooter can not exceed the manufacturer’s designated seating capacity;
  • A person can not occupy a trailer or device being towed by a golf cart.


Seasonal camping standards

  • Sites must be kept clean and tidy at all times.
  • Trailers must be road worthy, licenced and tidy at all times.
  • Any firewood or uncut board (pallets, lumber, etc.) must be cut and stacked when it is delivered. Large wood compounds are not allowed.
  • Any improvements to campsites (decks, docks, patios, shed, trailer pads, tree plantings, sunrooms, etc) are subject to approval by the Conservation Area Supervisor before work begins.
  • Depot Lakes Campground only allows certain types of docks to be installed on seasonal sites. The types of docks that are allowed are removable post docks or floating docks made with dock floats. Barrels are not approved floats for docks.
  • Portable decks no larger than 150 square feet.
  • Commercially purchased portable storage shed no larger than 100 square feet. Plans must be approved by the Supervisor. .
  • Seasonal campers are responsible for grass cutting and must supply their own lawnmower and gasoline.
  • Gravel pads are allowed for trailers and vehicles, but no crushed asphalt.
  • No outdoor refrigerators or fences are allowed.
  • No form of appliance or household furniture is allowed on the site, unless it is a shed or trailer and approved by the Conservation Area Supervisor.
  • Permanent clotheslines must be higher than 6 feet.
  • Utility trailers must be stored in the visitor parking lot.
  •  Black and grey water must be contained within the holding tank and disposed of at the proper facilities.  

Seasonal campers must abide by and adhere to the rules, regulations and standards.  Further, seasonal campers must recognize that the Conservation Area Supervisor and staff are responsible for interpretation and enforcement of these rules, regulations and standards.

Campsite improvements are welcomed by the Conservation Area Supervisor but are subject to the approval of the Conservation Area Supervisor before work begins.

After hand delivery or delivery by registered mail of one written warning by the Conservation Area Supervisor, should a seasonal camper continue to neglect an accepted standard of maintenance and care of their campsite, campground staff will perform the work required to bring the campsite up to standard at a rate of $30 per hour per staff person.The seasonal camper will be responsible for timely compensation for works completed, as outlined on a Quinte Conservation invoice.  Should the seasonal camper not pay the amount shown on the invoice, in full, by the prescribed date noted upon the invoice, the seasonal camper's existing campsite payments will be charged to cover the cost of the invoice total on a monthly, weekly, and daily fee.  Seasonal camping privileges will be lost; early departure from the campground will result. 

The Conservation Area Supervisor and management will exercise reason and fairness in the enforcement of seasonal camping standards. The Conservation Area Supervisor has power of sole discretion to determine what personal property may be allowed or constructed on Quinte Conservation property.

CODE OF BEHAVIOUR

The Code of Behaviour applies to all campers and visitors. Conservation Area users who violate the code will be dealt with through consequences of the Zero Tolerance Policy, the Conservation Authorities Act, regulations made under the Act, and any other pertinent legislation applicable to the circumstance.

The Code of Behaviour identifies generally accepted expectations of behaviour in a public environment. The Code identifies the following behaviour as unacceptable:

  • Violence or threats of violence
  • Speeding above the posted 15 km/hr maximum
  • Damage to property, vehicles and the natural environment
  • Excessive noise
  • Intoxication, impairment and/or substance abuse (illegal drugs)
  • Abuse, including neglect, comment or conduct that demeans, humiliates, embarrasses, intimidates, threatens or has an adverse effect on an individual(s)
  • Dangerous behaviour (i.e. lack of acceptable animal control, fires in unapproved locations)
  • and any other activity that compromises the goal and objectives of this policy, as identified at the discretion of the Conservation Area staff.


ZERO TOLERANCE POLICY

The goal of the Zero Tolerance Policy is to identify primary Conservation Area enforcement concerns to establish basic procedures to respond to those concerns and to communicate the intent of the policy to Conservation Area users.

The objectives of this goal are:

  • To respond to violent and/or unacceptable behaviour with immediate consequences
  • To reject violence (verbal, visual or physical) against another person
  • To communicate with and educate visitors and campers to develop the skills necessary to handle violent, potentially violent and unacceptable situations
  • To develop and maintain a safe and welcoming Conservation Area environment- To communicate associated code of behaviour and enforcement protocols

The Zero Tolerance Policy establishes clear and fair consequences for unacceptable behaviour.

Reward Program

Quinte Conservation will offer a reward of up to $500 for information leading to the identification or persons vandalizing and/or damaging Quinte Conservation property. 

Enforcement Protocols

The guidelines developed by Quinte Conservation are intended to ensure a safe and enjoyable camping experience and to outline personal responsibilities for behaviour within Conservation Areas.

Range of Consequences

  • Verbal warning
  • First written warning
  • Certificate of Offence
  • First written warning and restitution
  • Second written warning and parking in visitors parking
  • Second written warning and expulsion from Conservation Area
  • Second written warning, restitution and expulsion from Conservation Area
  • Immediate expulsion from the Conservation Area, without refund, restitution (if applicable), with or without any prior or written or verbal warning at the discretion of the Conservation Area Supervisor. Possible court charges may apply as well as a ban from re-entry. 

CAMP SITE ABANDONMENT POLICY

A campsite will be deemed abandoned when a seasonal camper does not:

  • remove all belongings by Monday, October 18, 2022
  • or, complete a seasonal camping permit application form and submit all required reservation fees by January 15, 2022
  • or complete all seasonal camping payments by April 30, 2022

By making this application, the camper agrees to the removal of any accommodation unit and ancillary facilities / equipment occupying the campsite, by Quinte Conservation staff or their designate, when and if the campsite is termed abandoned as outlined above.

The seasonal camper also agrees to compensate Quinte Conservation for costs, according to the same procedures outlined in the Camping Standards, Rules, and Regulations Document.

CAMP SITE ASSIGNMENT POLICY

When this online Seasonal Camping Permit Application is completed by the applicant and thereafter is approved and executed at the discretion of the Conservation Area Supervisor, the application(s) become agreement(s) in support of permit(s) to be issued under Quinte Conservation's Ontario Regulation 201/88. The Seasonal Camping Permit is issued to the applicant and applies to a designated or assigned campsite. 

A seasonal camper wishing to leave during the season, or wishing to sell the trailer should contact the Conservation Area Supervisor for proper procedures. Campers should speak to the Conservation Area Supervisor before starting any transactions. A seasonal camper CANNOT sell, transfer, lease, sublet, or assign the campsite and the responsibilities, privileges, and obligations provided under an Application or Permit, in total or in part, to another person.

A seasonal camper cannot deny access to the campsite by Quinte Conservation or its designated representatives for the purposes of campground maintenance, operations, servicing, development and security.

Quinte Conservation will not accept campsite assignments by seasonal campers.


TRAILER IDENTIFICATION AND INSURANCE POLICY

Seasonal camper trailers must be licensed and insured.

The applicant hereby covenants with Quinte Conservation that insurance coverage for any type of damage to the trailer or appurtenances thereto at the assigned campsite is possessed by the said camper / trailer owner. Quinte Conservation will not be held responsible for any type of damage not caused directly by Conservation Authority staff or those providing services to Quinte Conservation on behalf of staff.

ACKNOWLEDGMENT AND AGREEMENT

The applicant, as both owner of a trailer located within a campground facility owned and operated by Quinte Conservation and seasonal occupant for such trailer pursuant to a permit issued by Quinte Conservation, hereby acknowledges and agrees as follows:

  1. That he/she has been advised and is aware that his/her trailer may be assessed as a structure pursuant to the Assessment Act (Ontario), which assessment will result in municipal tax liability chargeable to Quinte Conservation, which municipal taxes Quinte Conservation will pay, subject to any appeal to be asserted at the expense of Quinte Conservation.
  2. That he/she agrees that, in the event that Quinte Conservation becomes liable to pay taxes attributable to the determination that his/her trailer is a structure, Quinte Conservation shall issue an invoice to the undersigned in the amount of such taxes paid and the undersigned shall pay the amount of such invoice to Quinte Conservation within thirty days of the date of such invoice.
  3. That the within agreement to reimburse Quinte Conservation for the tax liability and taxes paid as described above shall be considered a term and condition and, in part, consideration for the seasonal permit issued by Quinte Conservation to the undersigned for the 2020 camping season.
  4. Any claim, action, occurrence, accident, loss, damage, injury, cost, expense, fees, charges, fines, penalties or other amount that, directly or indirectly, is, or is alleged, to be caused by, contributed to or results or arises from (in whole or in part, regardless of any other cause or event contributing concurrently or in any sequence and notwithstanding any continuous or repeated exposure to) covid-19 or other contagious, infectious or communicable disease, illnesses or viruses, or the fear or threat thereof. 

APPLICATION SUBMISSION

When the Seasonal Camping Permit Application is completed and signed by the applicant and thereafter is approved and executed at the discretion of the Conservation Area Supervisor, the application(s) become agreement(s) in support of permit(s) to be issued under Quinte Conservation's Ontario Regulation 201/88.


For the purpose of this application and any resulting permit issued by Quinte Conservation, "trailer" is defined as a mobile unit of occupation and includes ancillary facilities such as shed, deck, and associated landscaping.

Payment must be submitted for this application to be processed.

For more information on making your payment please call 613-968-3434 or 613-354-3312 ext. 133 or email rbrett@quinteconservation.ca.

Application Agreements

I have read and agree to the conditions of my seasonal camper application to camp as a seasonal camper on lands owned and operated by Quinte Conservation, including those conditions and stipulations found within this application.

I agree to abide by the rules and regulations of the Quinte Conservation for such camping privileges. I understand that I assume all responsibility for my campsite and the contents thereof, and for the actions of all persons I permit to enter or occupy my campsite.

Website Use Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Organization, Quinte Conservation. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Canada Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. Employees and Company will not have access to your payment information. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations:
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment

MasterCard and Visa Credit Cards are acceptable methods of payment. Our Terms are payment in full at time of reservation. This will cover the Camping fees required in full but all other purchases such as park passes, boat passes, etc., will be charged and paid for upon arrival at Quinte Conservation.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.